Heitor Costa

User Experience Designer | Human Factors, Cognitive Ergonomics
Montréal, CA.

About

Currently working on the future AI 🤖 and aviation 🛫 interfaces.

Work

Umaneo
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UX/UI Designer

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Summary

Work on multiple AI projects

Beneva
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UX Designer

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Highlights

Lead the design of digital P&C insurance as well as Quote & Buy projects.

Design wireframes, wireflows, interactive prototypes, user tests, among other deliverables.

Create and maintain design kits on Figma.

Write, design, and review internal design norms.

Collaborate with CX on redesign workshops and projects.

Participate in strategic meetings with company stakeholders.

Cooperate with international partners, such as Guidewire.

Follow and respond to user analytics/marketing monitoring.

Take part in daily scrums and other Agile ceremonies.

Beneva
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UI Designer

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Highlights

Design high-fidelity prototypes for various B2C/B2B services and products.

Develop and maintain design kits on Figma for different Beneva platforms.

Generate design tokens on Tokens Studio for Jutro projects.

Create various assets (icons, illustrations, presentations) for Beneva's digital products.

Collaborate with different stakeholders on digital solutions.

Provide QA for commercial services and products.

Represent the design department needs at strategic meetings

Umaneo
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UX/UI Designer

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Highlights

Work on some fun secret projects in different industries, some of them with Artificial Intelligence. Some tasks include: simplifying complex workflows and information architecture, redesigning current applications and websites, creating low-fidelity as well as high-fidelity prototypes for new software, gathering and analysing user feedback, evangelizing UX across organizations, doing technological watch, among others.

Create and manage several small design systems on Figma in order to improve the team's productivity.

Develop miscellaneous visuals such as branding stylescapes, individual slides, whole presentations, data visualization, and charts.

Co-DOT
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UX/UI Designer and RA

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Highlights

Research onboarding and gamification throughout a product's lifecycle

Develop high-fidelity prototypes, animations and micro-interactions on Figma for a mobile sports app

CSPQ (now MCN)
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UX/UI Design Consultant

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Highlights

Contribute to several projects including the deployment of Microsoft Teams to over 10,000 government employees and SQIN, the new provincial digital identity program

Design wireframes and prototypes for governmental platforms as well as the department's intranet

Turn insights into beautifully crafted presentations and data visualization for senior management

Gather, analyze and synthesize user feedback on different projects

Préambule Communication Publique
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Graphic designer

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Highlights

Redesign WordPress websites for SMEs

Participate in the customer acquisition team

Education

Polytechnique Montreal

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M. Eng.

Industrial Engineering (Human Factors)

Courses

Focus human factors for in complex industrial and aviation interfaces

2nd place @ Bombardier's 2025 SustAInable Aviation challenge

Université Laval

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M. Des.

Interaction Design

Courses

*Not completed

Université Laval

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B. A.

Graphic Design